Your appointments are very important to me and I appreciate your business. So that I may best serve all my clients and staff, please be advised of my policies.
Arrival Time:
Please aim to arrive on time for your scheduled appointment. Out of respect for all of my clients, guests arriving after a scheduled appointment time may be asked to reschedule their appointment, if it is not possible to finish the service in the allotted time.
If your service is shortened due to your late arrival, you will still be charged the full cost of the service.
Rescheduling Appointments and Cancellations:
I require a minimum of 3- hours' notice to reschedule or cancel a booked appointment. Cancellations on short notice prohibit other clients from being able to fill that time slot. Cancellations made with less than a 24-hour notice may be subject to a Cancellation Fee.
Cancellation Fee:
The Cancellation Fee is 100% of the booked service. If the fee goes unpaid, no future appointments will be booked. No-shows may not be rescheduled.
I thank you in advance for respecting my appointment policies.
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