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Your appointments are very important to us and we appreciate your business. So that we can best serve all our clients and our staff, please be advised of our policies.
Arrival Time:
Please aim to arrive on time for your scheduled appointment. Out of respect for all of our clients, guests arriving after your scheduled appointment time may be asked to reschedule their appointment, if it is not possible to finish the service in the allotted time.
If your service is shortened due to your late arrival, you will still be charged the full cost of the service.
Rescheduling Appointments and Cancellations:
We require a minimum of 24 hours' notice to reschedule or cancel a booked appointment. Cancellations on short
notice prohibits other clients from being able to fill that time slot. Cancellations made with less than a 24-hour notice may be subject to a Cancellation Fee.
Cancellation Fee:
The Cancellation Fee is 100% of the booked service. If the fee goes unpaid, no future appointments will be booked. No-shows may not be rescheduled.
We thank you in advance for respecting our appointment policies.
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